Privacy notice

Last updated: 24 August 2026

This notice explains how SuperX Mechanical Services Pte. Ltd. ("SuperX", "we", "us") handles personal information submitted through this website, including general contact enquiries and technical request-for-quote forms.

Information we collect

We may collect your name, business contact details, company, country or region, enquiry type, message content, technical requirements and files you choose to upload. Hosting and form service providers may also process basic technical data such as IP address, browser type, timestamp and security logs.

How we use information

• Respond to enquiries and evaluate requested products or services.
• Prepare quotations, samples, technical proposals and programme records.
• Protect the website and prevent spam, fraud or misuse.
• Meet legal, compliance and record-keeping obligations.

Legal basis and international processing

Depending on your location, processing may be based on steps requested before a contract, performance of a contract, legitimate business interests, consent or legal obligations. International projects can require information to be reviewed by relevant service providers or supply-chain participants in other countries, subject to appropriate controls.

Technical and confidential information

Do not submit export-controlled data, trade secrets or highly confidential technical files through the public form unless suitable confidentiality and transfer arrangements are already in place.

Retention and sharing

Information is retained only as long as reasonably needed for the enquiry, programme, legal obligations and dispute protection. We may share it with hosting, security, professional-service and programme-delivery providers where necessary. We do not sell personal information.

Cookies and analytics

The initial website does not intentionally set advertising or behavioural analytics cookies. Essential hosting or security technologies may still operate. If non-essential analytics are added, this notice and any required consent controls should be updated.

Your choices

Subject to applicable law, you may ask to access, correct, delete or restrict personal information, or object to certain processing. Use the Contact page and state that your message concerns privacy.

Updates

We may update this notice when the website, providers or legal requirements change. The date above identifies the current version.